Our data protection declaration

We at Eifelnaturreisen (hereinafter referred to as "ENR") are delighted about your visit to our website and your interest in our company. Protection of your personal data is an important issue to us and we want you to feel safe when visiting our internet pages. In the following, we will explain which information we at ENR collect during your visit to our websites and how it is used.


Personal data

Personal data is individual details on personal or factual relations of a certain or determinable individual person. This includes information such as your correct name, your address, your telephone number and your date of birth. Information that cannot be directly connected with your true identity (such as favourite websites or the number of users of a page) is not personal data.

Registering and processing personal data

When you visit our websites, our web servers temporarily save the following as standard for the purpose of system security; the connection data of the requesting computer, the websites you visit with us, the recognition data for the browser and operating system type and the website you visit us from. Any further personal details such as your name, your address, telephone number or e-mail address are not collected, unless you voluntarily provide these details, e.g. within the scope of information enquiry.

Use and circulation of personal data

We only use the personal data you provide for the purpose of technical administration of the websites and to meet your requests and requirements, therefore generally to respond to your enquiry. Transfer, sale or any other transmission of your personal data to third parties does not take place unless it is necessary for the purposes of contract processing.

Use of Cookies

"Cookies" are little files that allow us to save specific information on your PC about you, the user, while you are visiting our websites. Cookies help us to establish the frequency of use and the number of user visits to our internet sites and to design our offers for you as conveniently and efficiently as possible. On the one hand, we use so-called "Session Cookies", which are only stored temporarily for the period of use of our internet pages. We also use "permanent Cookies" to record information on visitors who repeatedly access our internet pages. The reason for using Cookies is in the ability to offer you optimal user guidance and "recognise" you so we can present a varied internet page and new contents if you repeatedly use the site. The content of a permanent Cookie is restricted to an identification number. The name and IP address etc. are not saved. An individual profile of your patterns of use is not created. Use of our offers is also possible without Cookies. You can deactivate the storage of Cookies, restrict it to certain websites or set your browser so that it informs you as soon as a Cookie is sent. You can also delete Cookies from your PC hard drive at anytime (folder: "Cookies"). However, please note that you must expect restricted depiction of the site and restricted user guidance in this case.


ENR takes all necessary technical and organisation security measures to safeguard your personal data against loss and misuse. Your data is therefore stored in a secure operating environment that is not accessible to the public. In certain cases, your personal data is encrypted during transmission with so-called Secure Socket Layer-Technology (SSL). This means that communication between your computer and the ENR servers with an approved encryption method takes place if your browser supports SSL. Should you wish to contact ENR by e-mail, we point out that the confidentiality of transmitted information is not guaranteed. The contents of e-mails can be viewed by third parties.

Disclosure right

We will inform you about which of your data we have saved (e.g. name and address) upon written request.


Our internet page uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be identified by the Facebook logo (a white "f" on a blue tile or a "thumbs up" symbol) or with the added information "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: http://developers.facebook.com/plugins. If you call up one of the pages on our internet site containing such a plugin, your browser makes a direct link to the Facebook servers. The content of the plugin is directly transmitted to your browser by Facebook and incorporated in the website.We do not have any influence over the scope of data that Facebook collects with the help of this plugin and therefore inform you about our status of knowledge accordingly: With integration of the plugin, Facebook receives information that you have retrieved the corresponding page of our internet site. Facebook can allocate the visit to your Facebook account if you are logged onto Facebook. If you interact with the plugins, such as by pressing the Like Button or posting a comment, the corresponding information is transmitted directly to Facebook where it is saved. There is still the possibility of Facebook finding out and saving your IP address if you are not a Facebook member. Please take the purpose and scope of data collection and further processing and use of the data by Facebook as well as your respective rights and setting options to protect your privacy from Facebook's data protection information: http://www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our internet site and link it to your membership data saved on Facebook, you must logout of Facebook before you visit our internet site. It is also possible to block Facebook-Social-Plugins for your browser with add-ons such as the "Facebook Blocker". Example from SCHWENKE & DRAMBURG – spreerecht.de

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files that are stored on your computer and make it possible to analyse how you use the website. The information, generated by the cookie, about your usage of this website is transferred to a Google server in the USA and stored there. Should IP anonymity be activated on this website, your IP address will be shortened by Google within member states of the European Union or in other treaty states in the European Economic Area. The full IP address will only be transmitted to a Google server in the USA where it is shortened in exceptional cases.On behalf of the website operator, Google will use this information to evaluate your usage of the website, to compile reports on website activities for the website operators and to perform other services connected to website and internet usage. Google will not link the IP address transmitted by your browser to other Google data within the scope of Google Analytics. You can prevent the cookies from being saved by making a relevant setting in your browser software; however, we would like to point out that you may not, in this case, be able to have full use of all the functions of this website.You can also object to the collection of data produced by the cookie and use of the website (including your IP address) by Google and prevent Google from processing this data by downloading the available browser plugin under the following link. http://tools.google.com/dlpage/gaoptout?hl=en